
MS-4004: Empower your workforce with Microsoft 365 Copilot Use Cases
Description
In MS-4004: Empower your workforce with Microsoft 365 Copilot Use Cases, students perform a series of hands-on exercises involving ten Use Cases – Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.
Curriculum plan
Empower your workforce with Microsoft 365 Copilot Use Cases
Empower your workforce with Microsoft 365 Copilot: Executives Use Case
Empower your workforce with Microsoft 365 Copilot: Sales use case
Empower your workforce with Microsoft 365 Copilot: IT Use Case
Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
Empower your workforce with Microsoft 365 Copilot: Finance Use Case
Empower your workforce with Microsoft 365 Copilot: HR Use Case
Empower your workforce with Microsoft 365 Copilot: Operations use case
Empower your workforce with Microsoft 365 Copilot: Communications Use Case
Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
Empower your workforce with Microsoft 365 Copilot: Legal Use Case
- LevelBeginner
- Duration8 hours
- Last Updated14 April, 2026
