MS-721: Plan, configure, and manage collaboration communications systems with Microsoft Teams
Description
MS-721: Plan, configure, and manage collaboration communications systems with Microsoft Teams prepares IT professionals to become Collaboration Communications Systems Engineers. Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-world scenarios that emphasize secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools. By the end of the course, learners will be able to:
- Design and implement Teams Phone with PSTN connectivity (Calling Plans, Operator Connect, Direct Routing)
- Manage Teams meetings, webinars, and town halls
- Configure Microsoft Teams Rooms and Surface Hub devices
- Monitor and optimize performance using Teams admin tools, PowerShell, and the Call Quality Dashboard
- Apply identity and access management best practices
Curriculum plan
MS-721 Plan and design Teams collaboration communications systems
Introduction to Teams meetings and calling
Plan for Teams Phone
Plan for Microsoft Teams Rooms and shared meeting spaces
Plan and optimize network performance for Teams media
Configure and deploy Teams Phone with Direct Routing
Extend Teams Phone with additional services
MS-721 Manage Teams collaboration communications systems
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In-Person
Online
Intra-entreprise
Upon request
